Refund policy
Returns
We accept returns within 30 days of delivery. To be eligible for a return, items must be:
-
unused
-
unworn
-
in their original packaging
-
in the same condition you received them
Certain items cannot be returned, including:
-
digital products
-
gift cards
-
custom or personalized items
Refunds
Once your return is received and inspected, we’ll notify you. Approved refunds are issued to your original payment method. Please allow 3–7 business days for your bank or card provider to process the refund.
Exchanges
If you need a different size or color, you can request an exchange within 30 days. Exchanges are processed once the original item is returned.
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 7 days with:
-
your order number
-
a description of the issue
-
photos of the item
We’ll replace the item at no cost to you.
Shipping Costs
-
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
-
Original shipping fees are non‑refundable.
How to Start a Return
Email us at grant@blisshome.net with:
-
your name
-
order number
-
reason for return
We’ll send you instructions for completing the return.